ProCert Uk uphold the highest standards of professionalism, impartiality, and integrity in our certification services. As a non-IAF certification body, we follow a structured and transparent procedure for the Withdrawal of ISO Certification when a certified organization fails to maintain compliance with the applicable ISO standards or contractual obligations.

Certification withdrawal is a serious action taken to preserve the credibility of our certification system and ensure that only organizations maintaining ongoing conformity retain their certification status.

1. Purpose of Withdrawal

The withdrawal process is initiated when an organization consistently fails to correct major nonconformities, violates certification terms, or misuses the certification mark.
The objective of certification withdrawal is to:

• Protect the integrity and reputation of the certification body.

• Prevent misuse or misrepresentation of the certification.

• Ensure that only compliant organizations represent themselves as ISO certified.

2. Conditions for Withdrawal

Certification may be withdrawn or cancelled by ProCert Uk under the following circumstances:

• Failure to resolve major nonconformities identified during audits or surveillance within the defined time frame.

• Failure to undergo required surveillance or re-certification audits as per the agreed schedule.

• Continuous non-compliance with the applicable ISO standard requirements.

• Misuse of certification marks, logos, or misleading references to certification in marketing or promotional materials.

• Non-payment or breach of contractual and financial obligations.

• Voluntary withdrawal requested by the certified client.

• Evidence of fraudulent, unethical, or misleading activities that affect the integrity of the certification.

3. Withdrawal Procedure

When withdrawal is considered, ProCert Uk issues a formal written notice to the certified client explaining:

• The reason(s) for the proposed withdrawal.

• The opportunity for the client to respond or appeal the decision.

• The effective date of withdrawal if corrective actions are not implemented.

If no satisfactory action is taken within the defined period (generally up to 6 months from notification or suspension), the certificate is formally withdrawn.

Upon withdrawal:

• The organization must immediately stop using the certification mark, logo, or reference to ISO certification in any advertising or communication.

• The certification status will be updated in our records and may be publicly declared as withdrawn if necessary.

4. Reinstatement of Certification

Once withdrawn, the certification can only be reinstated after the organization undergoes a new certification audit and demonstrates full compliance with the applicable ISO standard requirements.

5. Communication and Record Keeping

All withdrawal decisions are communicated in writing to the client and recorded within the certification body’s system for traceability. The process is handled confidentially, ensuring impartiality and fairness in every decision.

Conclusion:
ProCert Uk, the Withdrawal of Certification process is carried out with utmost fairness, transparency, and professionalism. As a non-IAF certification body, we are committed to maintaining the credibility of our certification services while ensuring that clients who consistently comply with ISO standards continue to hold valid and trusted certifications.